100x · Tata Communications

Prepared for you, Gaurav.

A private look at the video AI layer for the Customer Interaction Suite.

Need the code? Contact Nik at 100x
Live now on Zoom and Google Meet

Your customers can hear your AI.
When can they see it?

Kaleyra gives them a voice. What if the agent had a face, and read the account while it talked?

Nothing for you to install, and a host-controlled kill switch on every call.

See it liveSee where it fits Kaleyra
Live Sasha · AI agent
Sasha, live on Zoom and Google MeetLive
02 · What you already own

The hard part is already yours.

~35%
of the world's internet routes, carried as your customers
500K+ km
wholly-owned subsea fibre, the internet's backbone
7,000+
enterprises served, 300 of the Fortune 500
~50%
of the data book is now digital, first crossed this year
03 · The missing modality

Kaleyra already handles voice, messaging, and a video pipe. The one thing it can't do yet is put an AI on the call.

Yours

Voice AI

Real-time. Audio only.

Yours

150+ agents

Voice and messaging.

Yours

Video API

Human to human. No AI.

Open

Video AI

An AI on the call, with a face.

04 · See it on a call

What your customer feels.

meet · enterprise supportRec
Sasha · AI agent
🧑🏽‍💼
Your customer
CustomerWhat did we get billed last month, and did ticket 4471 ever close?
SashaPulling it up. [reads the connected source of truth] Invoice posted on the 3rd, and 4471 closed yesterday. Want the line items?
✓ reads a connected source of truth
CustomerYes. And reset my portal access while we're on.
SashaDone, the reset link is in your inbox. Anything else?
✓ no human handoff

Today she answers from a connected source of truth. Point her at your sandbox and it becomes your CRM and systems, live.

05 · Why it holds up live

Three loops most avatars skip.

Hears right

Names and terms, spelled your way.

Knows right

Answers from the real account.

You stay in control

Feed, fix, or cut it off, silently.

For a business your customers trust with the network itself, that is the part that matters.

Host-controlled kill switch on every call · no recordings kept without consent · data residency (DPDP, GDPR) validated per deployment

06 · On top of what you own

It runs on top of Kaleyra and beside Commotion, never across from either.

Your enterprise base

7,000+ accounts, 190+ countries

The customers you already own.

reaches
The operating layer

Video AI + custom integration

The open modality, in each customer's systems.

rides on
Kaleyra · your rails

Voice AI, messaging, SIP/PSTN

Commotion · orchestration

Automates the end-to-end flow

07 · Where it pays off first

Where it earns its place.

The three you named: proactive, personalized, predictive.

Show, don't tell

A customer holds a broken device to the camera. The agent sees it and walks them through the fix.

Ahead of the call

It reaches out on video before a renewal lapses or a ticket ages, not after.

Live sports & media

Your F1 backbone, already hunting 25+ AI use cases. The doorway no rival has.

08 · How a partnership works

You add a whole modality to Kaleyra CX, with nothing to build and no one to hire.

You bundle

into Kaleyra CX

You sell

to your base

We deliver

build + on-site engineers

You keep

the customer + the margin

Priced as a premium participant, not by the minute. Margin, not volume.

On the next enterprise deal you bid, what is it worth to be the only one who can put a face on the call?

100x already runs named agentsSophei · loan servicingBuck · portfolio analysis
09 · A place to start

How do we perfect it inside Tata, so you're confident taking it to your clients?

Put it to work on your own ground first, an internal call or use case, before it ever meets a client.

1
Internal testyour own team and systems
→
2
Go / no-goyou decide, on a date you set
→
3
First customer accountonly once it has earned it

The video budget in your base is being spent now, one way or another.

How would you want to try Sasha inside Tata first?

Goes straight to Nik. No CRM, no auto-reply.

Send to Nik